"Shares" FAQ

1) When and where will I pick up my share?

 

CSA shares can be picked up on the farm, Tuesdays from 1-6 pm, Fridays from 2-7 pm, Saturdays from 9am-noon, or Thursday afternoons at several delivery locations throughout the Lehigh Valley, including Allentown, Bethlehem, Emmaus, Trexlertown, Kutztown, and  Wednesday afternoons in Jim Thorpe. See Membership Details for pick-up site specifics!

 

 

2) What happens if I cannot pick up my share on my pick-up day?

 


1) You can schedule a pickup change and switch to a different day on-farm, or a different pickup location.

2) You can schedule a "hold" on your share and receive a double pickup the following week.

3) You may have someone else pick up for you that week.

 

We realize that people have busy schedules, and also often plan vacations in the summer. Members can use 3"double shares" during the season, to makeup for missed weeks.

 

           Scheduling pickup changes is easy!

Members can schedule pickup holds, double shares, and pickup location changes by logging into their member account, or by emailing the farmers, by Sunday evening of the week the change is desired.

 

3) What happens if I miss my pickup?

 

For Delivery Locations - You should receive a reminder phone call just before closing time if you forget to pick up. Most delivery locations (not all) will hold your box until the following morning.  Please contact your delivery location as soon as possible to arrange pickup of your box.

For On-Farm Pickup - You can contact the farm if you will be late for pickup, and your share can be set outside the barn for you. You can also call/email the farm to set up a last-minute switch to another pickup day on-farm.

 

*If a missed share cannot be claimed that week, you may count it as a "hold" and still receive a double pickup the following week, if you have not reached your limit of 3 double pickups for the season.

 

4)Do I have to pay it all at once?

 

Simple answer : no.

20% deposit is all that is required to sign up. For a small vegetable share, the deposit would be $127.60. The remainder can be paid in 4 equal monthly installments, March 30 through June 30. Payment plan extensions are available by request for late signups as well.

Payment plans set up automatic monthly payments via e-check or Paypal. We also accept personal checks, or you may use your online banking bill-pay system if you prefer.

 

5) Can I share a farm share?

 

Of course! We have lots of members who share with a friend or neighbor, either alternating weekly pickups, or meeting at the farm or pickup site. One person signs up as the primary member, and then enters the partner's information (name, address, phone, and email) as the secondary member. Both members will get all the weekly email updates and have access to the Upick garden. (Upick amounts must also be split between shared members.)

 

6) Can I choose which items I get in my share?

 

No, but we do our best to ensure that all members get a diverse selection of vegetables, and we include lots of staples and favorites. We divide the harvest evenly among all members for the more popular items and staple crops, such as tomatoes, garlic, onions, lettuce and potatoes. The less popular and more unique items are choice items for on-farm pickup, and included in boxed shares on a rotating basis.

 

We survey all members at the end of the season to determine which crops are most popular, and which are least popular. We strive to create the weekly shares to please as many palates as possible. We also provide you with cooking tips and recipes to use the vegetables which may be unfamiliar to you in a new and delicious way, to expand your culinary repertoire!  One of the unique aspects of CSA is that we will introduce you to new vegetables and unique varieties, and we will help you become an expert at farm-to-table cuisine, in your own kitchen!

 

 

7) Can I purchase extra vegetables?

 

We realize that at times you may want extra vegetables for a picnic, dinner party, or to make sauces and jams. We have created the CSA Extras online store, for CSA members only, to purchase extra veggies as needed throughout the season. These extra orders will be available for pickup on farm or at your delivery site, on your pickup day.

 

8) What happens if I need to cancel my share?

 

When you purchase a CSA membership, you are making a commitment to the farm for one growing season, June through October. However, there are situations that arise in which a member may need to cancel a share, for ex. unexpected move, serious illness, or loss of work.

If the cancellation occurs prior to the start of the season in June, the member will receive a refund minus a processing & handling fee of $50 within 30 days.  If the cancellation occurs during the growing season, between June 1 and Nov 1, no refunds are given.

 

9) What is my commitment? Am I expected to participate in the farm in any way?

 

We do not have a work requirement for our CSA. We simply ask that you contribute by being a good CSA member: make your payments on time, be courteous in the harvest barn during share pickup, provide feedback in our year-end survey or when you feel moved to do so. By becoming a CSA member, you are agreeing to the terms of membership outlined here.

 

We always welcome volunteers. Please contact the farmers if you are interested in volunteering on a regular basis, if you are available on weekdays.  We offer paid seasonal positions on the farm as well. Please see Jobs & Services for more information.

 

10) What happens in the case of a crop failure?

 

 Each season is different because of temperatures, weather conditions, etc. So there are always certain crops that thrive in a given year, and others that do less well under the particular conditions. We use farm diversity as our insurance against crop failure.

 

We grow over forty different crops and at least twice that many varieties. We plant most crops in succession throughout their growing season. For example, lettuce is planted every week and carrots every three weeks in the cool weather of spring and fall. Summer squash and zucchini are planted every three weeks throughout the warm summer.

 

We plant crops of many varieties and in successions to ensure that we can provide a diverse and abundant harvest every week of the growing season. Because we are reliant on Mother Nature, there will be variation in the share from week to week and also from year to year. However, the good years, of which we have had many, generally outweigh the occasional bad year. In farming there is the threat of natural disaster.

 

In over a decade of farming, we are thankful that all the disasters we have witnessed have been able to be overcome by hard work and support. As your farmers, we pledge to do everything in our power to provide a plentiful share.  As a CSA member, you join the farmers in sharing the risk inherent in farming, but you also share in the rewards, the bumper crops, and we help you learn how to use the excess or put it up for the winter months!

 

****Any other questions, please contact us!

 

 

 

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8112 Church Rd.
Germansville, PA 18053
484-262-0675
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